Frequently Asked Questions

Everything you need to know about your fresh garden-to-cup experience.

How long do Gardencups stay fresh?

Our salads are packed using oxygen-reduction technology to stay crisp and fresh for up to 5-7 days in your refrigerator.

How does the shipping process work for perishable food?

We ship in refrigerated, insulated boxes with non-toxic gel packs to ensure your greens stay at safe temperatures until they reach your doorstep.

Do I need to wash the greens before eating?

No, all Gardencup ingredients are triple-washed, prepped, and ready to eat straight out of the cup.

Can I customize the ingredients in my Gardencup?

While our signature recipes are fixed for quality control, we offer a wide variety of seasonal rotations to suit different dietary preferences.

What is your return policy for food items?

Due to the perishable nature of our products, we cannot accept returns. However, if your order arrives damaged or spoiled, contact us within 24 hours for a full refund or replacement.

Are the cups and packaging recyclable?

Yes, our cups are made from 100% BPA-free, recyclable PET plastic, and our cardboard shipping inserts are fully curbside recyclable.