Returns & Exchanges

Due to the perishable nature of our fresh garden cups, we are unable to accept physical returns; however, we are committed to ensuring your complete satisfaction with every meal.

Return Process

• 1.
  Inspect Your Delivery

  Please check your Gardencup order immediately upon arrival to ensure all items are fresh and the packaging is intact.

• 2.
  Document Issues

  If your order arrived damaged or if there are items missing, take clear photos of the packaging and the specific product concerns.

• 3.
  Contact Support

  Email our Freshness Team at [email protected] within 24 hours of delivery with your order number and any supporting photos.

• 4.
  Resolution

  Once reviewed, we will issue a credit to your account or process a refund for any products that did not meet our high quality standards.